Help
Crypto processing help
Accept stablecoins into your own Swaps Wallet. No bank account needed; your customer pays the 1% on top.
Top questions.
- How does a crypto payment reach my wallet?Your customer pays the amount plus 1% to a payment contract made for this payment. It releases the full amount to your Swaps Wallet and the 1% to Swaps. Nobody can redirect it.
- What if my customer pays the wrong amount?If less arrives, the payment shows Underpaid: your customer should follow the current payment instructions to complete it. If more arrives, you’re paid in full and support reviews whether the extra can be safely returned.
- Can I accept USDC without a bank account?Yes. Crypto processing pays stablecoins into your own Swaps Wallet, so you don’t need a bank account. Bank services and other provider routes have their own verification requirements.
Quick answers
Short answers.
Does Swaps hold the payment?
Each payment goes to a payment contract that can pay only two places: you, and the 1% fee. Swaps cannot rewrite those destinations. Swaps does not hold your wallet key. An overpayment can reach the Swaps fee wallet, and Swaps accepts requests to return the verified excess.
Are crypto subscriptions a pull from my customer’s wallet?
No. A crypto subscription sends a new invoice on each due date, where enabled. Nothing is ever pulled from your customer’s wallet.
Is there an API?
Yes. Create crypto invoices with POST /v1/payment_links and follow them with /v1/payments. Going live is always your own step.
Still stuck?
Tell us what you were trying to do. Support starts from your account’s records, so you don’t need to dig out transaction IDs first.