Swaps Terms of Service

This page summarises the Terms of Service that govern your use of Swaps.app. Swaps.app is a comparison and routing product for crypto on-ramp and off-ramp providers. Swaps does not custody your funds, hold balances on your behalf, or directly process payments — every quote, KYC step, and transaction is handled by the underlying licensed provider you select.

What Swaps does

Swaps aggregates live quotes from licensed providers (including but not limited to Paybis, Transak, Bridge by Stripe, Onramper, Mercuryo, OKX, and Coinbase). We rank quotes by total receive amount in your local fiat, surface the best route, and hand you off to the chosen provider's checkout. Once you are with the provider, that provider's terms govern the transaction.

Eligibility

Use of Swaps is subject to your country's regulatory framework and the eligibility rules of the underlying providers. Some payment methods, fiats, and corridors are not available in every market. The Country coverage directory shows the truthful provider × payment-method matrix per country.

Disclaimers

Swaps is not investment advice. Cryptocurrency prices fluctuate; you may lose money. We do not guarantee that any specific transaction will complete — provider availability, KYC outcomes, and on-chain settlement are outside Swaps's direct control. Always verify the receiving wallet address yourself before sending crypto, and use tools like our wallet risk check (Search) where appropriate.

Disputes and limitations

Issues with a specific transaction are handled by the provider that processed it. Swaps's role is to help you compare and choose the best route; for disputes about funds, refunds, or KYC decisions you must contact the provider directly. Swaps's overall liability is limited as described in the full terms document.