Contact Swaps
Reach the Swaps team for support requests, integration questions, partnership proposals, press inquiries, and security disclosures. Most questions are already answered in our Help Center — please check there first for the fastest resolution.
Customer support
If you have a question about a transaction, a refund, a stuck purchase, KYC verification, or any aspect of using Swaps.app, our support team is the right entry point. We typically respond within one business day on weekdays. Before contacting us, please open the Help Center and search the article list — common topics like fees, supported countries, and payment-method availability are documented there with step-by-step answers.
Partnerships and integrations
Building a wallet, exchange, fintech, or AI agent and want to embed Swaps's on/off-ramp into your product? See Swaps for Business for a product overview, then reach out with details on your use case, expected volume, and target markets. We support white-label widgets, API integration, and revenue share from day one.
Press and brand
Journalists and content creators can find logos, brand colors, screenshots, and usage rules on the Brand Assets page. For interview requests or product comments, contact us with your outlet, deadline, and topic.
Security and responsible disclosure
If you have identified a security issue affecting Swaps.app or one of our integrations, please report it privately first so we can investigate and ship a fix before public disclosure. Include reproduction steps, impact, and any relevant artifacts.
Quick links
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