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I cancelled an invoice payment, or it expired. Where is my money?

InvoicesPayers·USD and EUR where enabled·Updated

If you hadn’t sent USDC, nothing moved. If you had, don’t cancel without help: Swaps doesn’t collect a refund address, so a late transfer isn’t returned automatically. Contact support.

Before you sent anything

Cancel this payout ends it: no funds have arrived, and it can’t be undone. An Expired payout moved no money either. Start a new payout when you’re ready.

After you sent USDC

Keep the payout open and contact support. Support starts from your account’s records.

The recipient got slightly less

Rarely, Bridge confirms the payment, but a few cents less reach the recipient. The payout shows Amount short, and the invoice is not marked settled.

Swaps provides the interface and transaction coordination. Bank payments are processed by Bridge, the provider for supported bank services, named before you pay.

Written by Swaps team. Updated 1 October 2026. Amounts in panels are examples.

Still stuck?

Tell us what you were trying to do. Support starts from your account’s records, so you don’t need to dig out transaction IDs first.

Contact support