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When does Swaps ask me to verify?

Account & verificationEveryone·Available·Updated

Direct wallet software does not require an identity-document upload. Verification for payment links, crypto processing and provider routes depends on the product, account, location and risk checks. Bank services require verification with the applicable provider; additional checks may apply later.

What needs what

When does Swaps ask me to verify?
Hold, send, receive on TempoNo identity-document upload for direct wallet software. Route and risk restrictions can still apply.
Crypto processingDirect Tempo payments do not require an ID check. Provider routes have their own checks.
Drafts: links, invoices, pay runsNo verification.
Activate a payment linkA verified profile and an eligible purpose under the provider’s rules.
Bank details, send to my bankA verified profile; each currency unlocks on its own.
Pay an invoice, run payrollA verified profile and an eligible purpose under the provider’s rules.
Buy and sell cryptoThe provider named in the quote decides.

As of 1 October 2026. From the Swaps product and pricing.

Who checks you

For supported bank services, Bridge runs its verification on its own page. Choose the correct Individual or Business profile. Other providers and routes can require separate or later checks; follow the status and instructions shown.

Written by Swaps team. Updated 1 October 2026. Amounts in panels are examples.

Still stuck?

Tell us what you were trying to do. Support starts from your account’s records, so you don’t need to dig out transaction IDs first.

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