Question 1

Which cards are accepted?

Accepted Answer

Visa, Mastercard, and American Express debit and credit cards. Prepaid cards may work depending on the issuer and provider.

Question 2

Why was my card declined?

Accepted Answer

Common reasons include your bank blocking crypto transactions, insufficient funds, or 3D Secure verification failing. Contact your bank to authorize the transaction, or try a different payment method.

Question 3

Is my card information stored?

Accepted Answer

No. Swaps never stores your card details. All payment processing is handled by licensed, PCI-compliant partners through encrypted connections.

Question 4

Are there daily or monthly limits?

Accepted Answer

Limits depend on your verification level and the provider. Typically $30-$20,000 per transaction. Exact limits are shown during checkout.